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TIER 4 DATA CENTRE CASE STUDY
Site Name: Undisclosed T4 DC
Description of works: Emergency fuel supply & tank clean on Tier 4 Data Centre
Tank Size: 90,000 Lts x 4 tanks
Location: Central London
THE PROBLEM
The undisclosed data centre suffered a total power outage on its critical tier 4 data centre in Central London in December 2016.
The outage was due to power issues on the national grid, the generators started, however, they could not hold the building's load and kept dropping off until they eventually failed to start.
The site engineers identified the generators were being starved of fuel from fuel contamination as the fuel filters were completely blocked.
The outage cost the data centre over £780,000 in SLA fines and ultimately caused several major clients to move their data centre requirements elsewhere.
THE CHALLENGE
The outage could not have happened at a worse time for the data centre as it was also on a change fees period, resulting in major disruption
to the T4 DC clients. This coupled with it being December in central London caused major delays in getting supporting engineers to site.
THE SOLUTION
SDM Fuel Solutions were called were onsite within 3 hours of the initial call out with a 4 man team.
Our initial concern was to restore power to the building via temporarily plumbing a road tanker into the generators
this allows the bulk tanks to be taken offline and the generators could be fed with clean fuel. This was achieved within 5
hours of the initial call out in a well-coordinated plan set out by SDM Fuel Solutions.
The next concern was to get the bulk tanks back online. This was a major challenge as the fuel was highly contaminated and deemed
unrecoverable. Subsequently, SDM uplifted the contaminated fuel into waiting for road tankers for disposal.
SDM carried out emergency manned entry tank cleaning on fixed airlines to ensure the bulk tanks were spotless. New fuel was delivered
into the tanks and the bulk tanks were commissioned for service.
SDM remained onsite for a further 6 hours until mains power was fully restored.
SDM carried out emergency manned entry tank cleaning on fixed airlines to ensure the bulk tanks were spotless. New fuel was delivered
into the tanks and the bulk tanks were commissioned for service.
SDM remained onsite for a further 6 hours until mains power was fully restored.
SDM Fuel Solutions are industry leading experts in tank cleaning and dealing with the issue of fuel contamination. Our experience and range of services allow us to be able to analyse the situation and prescribe the best and most cost effective solution.
